Author Archives: michaeljacques

Are TMCs ready for a David and Goliath story?


In 2014 – Goodbye Goliaths, Hello Davids Self-professed nerd and best-selling author Malcolm Gladwell extolls the virtues of the non-behemoths in his latest work, David and Goliath. Business leaders often reference his books, Blink and Tipping Point. David and Goliath … Continue reading

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Out with 2011! In with 2012 Predictions!


While closing out 2011 we are keeping an eye on what’s ahead in 2012! We have found there are plenty of relevant and cool technology innovators out there. It’s always fun to pontificate who the winners will be and how our business will … Continue reading

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Changing the way we pay for travel: What’s happening with NFC – Near Field Communications?


When I first started my career in business travel, I can remember flying the no-longer-in-business Eastern Airlines Shuttle to/from La Guardia/NYC to Boston and Washington. What was really cool, you didn’t even need a reservation and you could actually pay on … Continue reading

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Air Travel 2050: Airbus Concept


One of the most fascinating discussion topics related to business travel technology is the future of aircraft design which is often overlooked when we focus on social, mobile and distribution/content developments. So for now, and while we are waiting for Boeing’s … Continue reading

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Hip New Flight Search!


For those of you who have been looking for a new flight search site, we got one for you! For years several of the well-known sites (and you know who you are) create endless clicks with pages of useless search … Continue reading

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“Gamification”, what is it?


Social, loyalty, rewarding, engaging the customer, and fun are all behind the fast growing phenomenon called: Gamification! When you think about it, we all “play games” to win status, earn points, and get stuff. The airlines call it a frequent flyer … Continue reading

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